Comptroller: Signature HealthCare failed to properly manage Medicare, Medicaid for dozens of customers

Published: Jun. 11, 2025 at 11:41 AM CDT|Updated: Jun. 11, 2025 at 6:50 PM CDT

MEMPHIS, Tenn. (WMC) - The Tennessee Comptroller’s office released its audit on Signature HealthCare of Memphis on Wednesday.

The audit examined the Medicare and Medicaid Supplemental Cost Reports for 2023 and 2024.

The comptroller found that Signature HealthCare of Memphis failed to properly manage and promptly refund credit balances of 91 former Medicaid residents to the cost of $109,315.

The comptroller also found that Signature HealthCare of Memphis has not established a system to ensure that resident trust fund accounts are properly managed.

“As of January 23, 2025, 25 checks had been outstanding for over 90 days, 23 of which had been outstanding for more than two years,” the report reads.

You can click here to read the full 19-page report.

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