Caresse Jackman
Consumer Investigative Reporter

Caresse is based in Washington, D.C. with Gray Television’s InvestigateTV as a national consumer investigative reporter. Prior to InvestigateTV, she was a Consumer Investigative Reporter at WSMV-TV in Nashville, TN. She has prior reporting experience at WWL-TV in New Orleans, WJRT in Flint, MI and WCBI in Columbus, MS. Caresse’s work has contributed to her stations winning multiple Emmy and Edward R. Murrow awards. She started her career behind the scenes as a producer at WJTV in Jackson, MS. Caresse is a graduate of the University of Georgia and is a member of the National Association of Black Journalists, Investigative Reporter and Editors, the Ida B. Wells Society for Investigative Reporting, and Alpha Kappa Alpha Sorority, Inc.
Updated: 4 hours ago
|By Caresse Jackman
About 52% of Americans think inflation will ruin the holidays, a WalletHub survey finds. Here is what else shoppers said about budgets and early shopping.
Updated: Nov. 4, 2026 at 12:48 PM CST
|By Caresse Jackman
Poverty among people over 65 has risen for a fifth year in a row, new Census data shows. An AARP Foundation president explains what older adults are facing.
Updated: Nov. 3, 2026 at 11:57 AM CST
|By Caresse Jackman
There's a push for privacy protections for former Spirit Airlines employees after Google said it would use data for AI training.
Updated: Oct. 30, 2026 at 11:59 AM CDT
|By Caresse Jackman
A new Environment America report found potentially unsafe bacteria levels on at least one day at 69% of tested river and lake sites. Here is how to check first.
Updated: Oct. 28, 2026 at 9:09 AM CDT
|By Caresse Jackman
Long-term care costs rose about 50% from 2019 to 2024, while older households' income rose 22%, an AARP report finds. Here is what it means for families.
Updated: Oct. 26, 2026 at 11:30 AM CDT
|By Daniela Molina, Caresse Jackman, Jamie Grey and Owen Hornstein
Hairstylists across the country are reporting adverse reactions ranging from burns to cancers connected to hair care products.
Updated: Oct. 23, 2026 at 11:15 AM CDT
|By Caresse Jackman
Here's what you need to know as USPS raises the prices on some shipping rates ahead of the holiday season
Updated: Oct. 21, 2026 at 12:30 PM CDT
|By Caresse Jackman
Fake websites are charging travelers for passport services that are actually free, the BBB warns. Here is how to spot the scam before you pay anything.
Updated: Oct. 16, 2026 at 1:37 PM CDT
|By Caresse Jackman and InvestigateTV Staff
A mother and a swim school owner say flotation devices can mask whether a child knows the difference between floating and sinking
Updated: Oct. 16, 2026 at 11:55 AM CDT
|By Caresse Jackman
As new tech prices climb, more shoppers are buying refurbished. A Right to Repair expert shares what to check before you add one to your cart.
Updated: Oct. 14, 2026 at 1:26 PM CDT
|By Caresse Jackman
Managing money isn't on the syllabus, but it should be. A WalletHub editor shares how college students can start building credit the right way.
Updated: Oct. 13, 2026 at 10:45 AM CDT
|By Caresse Jackman
A global AI security leader says those catastrophic headlines are drowning out threats that are already here.
Updated: Oct. 9, 2026 at 12:20 PM CDT
|By Caresse Jackman
From credit scores to oversharing online, a US PIRG consumer watchdog shares the key financial lessons parents should teach teens before college.
Updated: Oct. 7, 2026 at 12:30 PM CDT
|By Caresse Jackman
A new LendingTree study finds 43% of Americans expecting an inheritance say their retirement plan depends on it. Here is why that's risky.
Updated: Oct. 2, 2026 at 12:30 PM CDT
|By Caresse Jackman
Scam texts and calls are now the top way scammers reach victims, a new BBB report finds. Here is how they're exploiting legal tools, and how to protect yourself.
Updated: Sep. 30, 2026 at 1:10 PM CDT
|By Caresse Jackman
Kids start picking up on money habits as early as age 3 or 4, a US PIRG consumer watchdog says. Here is how to teach good financial habits early.
Updated: Sep. 30, 2026 at 9:00 AM CDT
|By Caresse Jackman
Where you retire matters. A new study ranks all 50 states on housing costs, cost of living and taxes to help retirees find out where their savings will go furthest.
Updated: Sep. 25, 2026 at 12:30 PM CDT
|By Caresse Jackman
An FBI supervisory special agent explains how scammers are impersonating IC3, using AI voice cloning and fake websites to target victims.
Updated: Sep. 23, 2026 at 1:06 PM CDT
|By Caresse Jackman
First-time homebuyers made up just 21% of the market last year. A WalletHub editor shares the do's and don'ts before you start house hunting.
Updated: Sep. 21, 2026 at 12:06 PM CDT
|By Caresse Jackman
Patients nationwide have expressed frustration that they should have been informed upfront about the exact costs of facility fees to make an informed decision about where to seek care.
Updated: Sep. 18, 2026 at 11:41 AM CDT
|By Caresse Jackman
Planning a wedding? A BBB spokesperson warns against paying large upfront deposits and shares tips for researching vendors before you book.
Updated: Sep. 16, 2026 at 1:26 PM CDT
|By Caresse Jackman
Organic fruits and vegetables cost 59% more than conventional options, a new LendingTree analysis finds. Here is how to budget for the price gap.
Updated: Sep. 11, 2026 at 12:54 PM CDT
|By Caresse Jackman
The BBB warns that scammers are posing as utility workers, demanding immediate payment. Here is how to spot the red flags before you pay anything.
Updated: Sep. 9, 2026 at 1:39 PM CDT
|By Caresse Jackman
Data breach notices have already surpassed last year's total, a new ITRC report finds. Here is what's driving the surge and how to protect your accounts.
Updated: Sep. 9, 2026 at 1:31 PM CDT
|By Caresse Jackman
A promise to fix staffing shortages in a program for 9/11 survivors is being questioned this week. Advocates say rehiring positions cut in 2025 is not happening fast enough for those who are sick and applying for the World Trade Center Health Program.

































