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Surveillance video helps catch woman trying to buy iPhones with fake ID

Published: Aug. 15, 2018 at 7:17 PM CDT|Updated: Aug. 16, 2018 at 4:59 AM CDT
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MEMPHIS, TN (WMC) - A woman was caught on camera using a fake ID trying to buy nearly $4,000 worth of iPhones at a Memphis Sprint store Tuesday, police said.

Robert Hartline, the owner of Absolute Wireless, said his team used its security system to put an end to what he said has been an ongoing issue.

Absolute Wireless is an authorized retailer for Sprint.

Surveillance video shows two people going into the Sprint store on Union Avenue. Less than 30 minutes later, police took those same people away in handcuffs.

"One store they came in with a puppy dog and they totally won us over," Hartline said

He said the two have been going to several of their locations across Tennessee and Alabama for months and using fake IDs to buy iPhones.

In videos shared exclusively with WMC, you see the woman in a store in Nashville with her hair pulled back and the man in a Boston Red Sox hat on a stool near the check-out.

In video from another store in the Nashville-area, the woman is wearing a hoodie, as the man sits next to her in the same hat.

In videos from stores in Maryville, Tennessee, and another in Alabama, the woman wears scrubs, and the man with her is again in a Boston Red Sox ball cap.

An affidavit shows 23-year-old Shantice Jackson was arrested for forgery and identity theft after trying to buy four iPhone Xs with a fake ID. Police also arrested the man who was with her, but later dropped charges against him.

Hartline said they've stolen about $24,000 worth of merchandise from Absolute Wireless.

"As soon as we've identified someone that's bad, we put them on a list," Hartline said. "We make sure that everybody in the company sees their photo."

Hartline said a store manager recognized the pair and notified their team, who then contacted police. He hopes this situation serves as a lesson for others.

"Folks, find another line of profession," Hartline said. "There's plenty of jobs out there. In fact, we're hiring right now."

Hartline said they also train team members to watch out for people's body language since the industry they're in often faces these challenges.

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