MLGW lifts boil water notice for all customers
MEMPHIS, Tenn. (WMC) - Memphis Light, Gas and Water (MLGW) has lifted the boil water notice for all of its customers.
There are no further restrictions for drinking water.
MLGW suggests all customers take these steps now that the water has been deemed safe to drink:
- Turn on the main water valve if it has been closed.
- Flush any faucet a minimum of two minutes to ensure clearing of the line serving the faucet.
- Begin with the faucet that is highest up in your home or building and then open the other faucets one at a time moving from the highest floor to the lowest.
- Discard any ice made during the boil water notice.
- Check water filters (in faucets, refrigerators and elsewhere) and replace if necessary.
- Owners and managers of large buildings should ensure that their entire system is flushed and that storage tanks are drained and refilled.
If your water is discolored:
- Flush water pipes by running the water until it is clear.
- Do not wash clothes if the water is discolored. Wait until the water runs clear at the tap. Wash a load of dark clothes first.
The first arctic blast of the season set two new records for the largest peak electricity demand in Tennessee Valley Authority history.
Tuesday morning, MLGW President and CEO Doug McGowen told Memphis city council members that crews are still working around the clock to find and fix water leaks that are left in the city.
“It’s pretty clear that longer periods of extreme cold weather are trending for us, the recent investments that we made an MLGW that you all have funded helped blunt the impact of the severe weather,” he said.
McGowen also gave city councilors an update on the water system Tuesday.
“We’ve had a total of 81 water main breaks. We’re fixing 13 right now,” said McGowen.
As of Tuesday morning, MLGW reported almost 4,000 residential and business customers are experiencing water issues due to the winter weather and could possibly see more problems as temperatures warm up.
To help the largest area living with no water, in 2024 MLGW has budgeted eight additional water wells to increase production and overcome low-pressure conditions.
“Day to day, we only need about 120,000,000 gallons of water to service, but in a crisis like this, to keep as much water pressure and to keep many people happy, we need to increase that,” said McGowen.
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